Returns & Refunds

Right of Withdrawal

You have the right to withdraw from your order within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you, or a third party designated by you, received the goods.

To exercise your right of withdrawal, please contact us via email:
support@snovaliving.de

Return Conditions

Items must be returned unused and in their original condition.

Personalized or opened hygiene products may be excluded from return for hygiene reasons.

Return shipping costs are the responsibility of the buyer unless the item is defective.